If do not receiving confirmation email, please check in spam folder.
Tracking information will be available within 3-7 days
Should you need any tracking information, please do not hesitate to contact us
Please do not open a dispute, we are available to assist you with any issues.
All of our Sneakers are custom-made-to-order and handcrafted to the highest quality standards.
- Lightweight construction with breathable mesh fabric for maximum comfort and performance.
- Lace-up closure for a snug fit.
- High quality EVA sole for traction and exceptional durability.
Please allow 5-7 days to receive a tracking number while your order is hand-crafted, packaged and shipped from our facility. Estimated shipping time is 2-4 weeks.
NOTE: Please measure your foot and compare your foot length with the size chart on our description. Thank you so much!
Due to different methods of measure, the error is allowed normally in 0-0.5 cm. Please allow little color different due to different camera or light environment.?
Thank you for visiting and shopping. Please see details below for the shipping information.
- Processing Time: All orders are processed within 5 - 7 business days.It takes 1 - 3 days to ship your order to our warehouse, put your name and address on it and ship out.
- Shipping Time: You will receive your order from 7 – 12 business days (depends on the destination) from the date that it is shipped out, not the date when the order is placed.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
- Shipping Cost:
- Order over $150 for our FREE SHIPPING
- The Standard shipping price is $4.99.
- Tracking Number: Once your order has left our warehouse, we will send you the tracking number with the confirmation email so that you can track the package online.
- Return & Exchange: If for some reason you are not happy with your purchase, we will gladly work with you to correct the problems. Items can be return/exchange and get a refund within 30 days of receiving the product, in an unlikely event of the damaged, defective or wrong item delivered to you. (Please check our Return & Exchange Policy).
- If you have any other queries, please feel free to email us.
- 100% Secure payment with SSL Encryption.
- If you're not 100% satisfied, let us know and we'll make it right.